Privacy Policy

Global Base Media ("we," "us," or "our") operates globalbasemedia.com. This Privacy Policy explains what information we collect when you visit our website or interact with us, how we use it, and the choices you have. By using this website, you agree to the practices described here.

1. Who we are

Global Base Media is a digital marketing agency based in Boca Raton, Florida. You can reach us at (561) 556-9190 or through the contact page.

2. Information we collect

• Information you give us — when you fill out a form, book a strategy call, call us, or text us, we collect details such as your name, email address, phone number, business name, and anything you include in your message.
• Communication records — calls and text messages with us, including conversations handled by our AI-powered virtual assistant, may be recorded, transcribed, and stored so we can respond to you and improve our service.
• Usage data — like most websites, we automatically collect technical data such as your IP address, browser type, device, pages visited, and how you found us, using cookies and similar technologies.

3. How we use your information

• To respond to your inquiries and schedule consultations.
• To provide, operate, and improve our services.
• To send you information about our services, offers, and updates you have requested or that we believe may interest you.
• To measure and improve our website and advertising performance.
• To comply with legal obligations.

4. Calls and text messages

By submitting your phone number through our website, you consent to receive calls and text messages from Global Base Media — including messages sent by automated systems or our AI assistant — about your inquiry and our services. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, and you may request to stop receiving calls by telling us so on any call or by contacting us. Consent to receive messages is not a condition of purchasing any service.

5. Cookies and analytics

We use cookies and similar technologies to operate the site, remember preferences, analyze traffic, and measure advertising. We use services such as Google Analytics and Google Ads, which may set their own cookies to help us understand site usage and show relevant ads. You can control cookies through your browser settings; disabling them may affect parts of the site.

6. How we share information

We do not sell your personal information. We share it only with:

• Service providers that help us run our business — such as our customer-relationship and booking platform (LeadConnector / HighLevel), phone and messaging providers, and analytics and advertising platforms — who may process your information only to provide those services.
• Legal authorities when required by law, or to protect our rights, safety, or property.
• A successor business if we are involved in a merger, acquisition, or sale of assets.

7. Data retention

We keep personal information only as long as needed for the purposes described above — typically for as long as we have an active relationship with you and for a reasonable period afterward — unless a longer period is required by law.

8. Your rights and choices

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses of it. To make a request, contact us at (561) 556-9190 or through the contact page, and we will respond within a reasonable time. You can unsubscribe from marketing emails using the link in any email, and opt out of texts by replying STOP.

9. Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children's privacy

Our website and services are intended for business owners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised, and the current version will always be posted on this page.

12. Contact us

Questions about this policy or your information? Call (561) 556-9190 or reach out through our contact page. Global Base Media · Boca Raton, FL.